COVID-19 Resources for Physicians
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Welcome to the LSMS Physician Resource Center for COVID-19. Below, you will find resources aimed at helping you navigate the healthcare landscape during the COVID-19 response in Louisiana.

Our efforts will be aimed at providing physicians with a consolidated source for information being released through federal and state authorities and regulatory agencies.

We have provided members and non-members with a form at the bottom of this page to share additional information that needs to be included or to ask LSMS to seek answers specific to the practice of medicine, which are not being addressed elsewhere.

We will furthermore offer information through email that we are not seeing communicated elsewhere. We do not intend to provide duplicative information unless it appears that there is a specific need or we are requested to do so by authorities.

Please know that LSMS stands behind you and will continue to work on your behalf to facilitate our members needs allowing you to better care for your patients. Thank you for continuing to be on the front line as the world navigates new, uncharted waters in health care.

This page contains federal & state resources and information that may be useful to you during the COVID-19 health emergency. Due to rapidly changing laws & guidelines and to ensure you have the most correct & current information, please check originating sources for updates as content could become outdated or obsolete at any time.

  • Click here to view archived LSMS e-alerts for COVID-19
  • Click here to view results from the 2020 LSMS / LSBME Physician Survey

Resources for Patients

As we continue to navigate a new normal with COVID-19, it is important to recognize the potential risks, especially during day-to-day activities. Together with Franciscan Missionaries of Our Lady Health System, we have created a chart to educate patients on how social activities may affect their health.

Were you exposed to someone with COVID-19? Here are some steps you can take to further prevent the spread.

As we continue to battle the COVID-19 virus, it is important for patients to keep track and monitor symptoms to reduce the potential of a more serious infection or opportunity to spread the virus to others. The LSMS has put together an easy-to-use symptom tracker to assist in keeping record of COVID-19 symptoms. If your practice is interested in partnering with the LSMS on this project, or others, please contact LSMS Communications Associate, Gina Garner, at

July 11, 2020: Gov. Edwards Orders Statewide Mask Mandate, Closes Bars to On Premises Consumption as COVID-19 Continues to Spread Across Louisiana

Gov. John Bel Edwards announced a mandatory mask requirement for Louisiana and ordered bars in the state closed to on-premises consumption, as the state experiences increasing spread of COVID-19. The Governor also limited indoor social gatherings like wedding receptions, class reunions and parties to 50 total people. With these additional restrictions, Louisiana remains in Phase Two of the Roadmap for a Resilient Louisiana. Click here to read more.

March 31, 2020: LSMS Sends Letter to Governor John Bel Edwards and LDH Requesting Additional Relief for Physician Community

The LSMS appreciates the efforts made by Governor John Bel Edwards and the Louisiana Department of Health during the COVID-19 response. However, we also recognize the financial burdens placed on physicians with independent practices across Louisiana while complying with the statewide orders as they pertain to physician services. We have heard you, our members, and we continue to fight day in and day out to protect your profession as we continue into these uncharted waters. With this in mind, please read the letter sent today by clicking here.

March 25, 2020: LSMS and Other Groups Urge Congress to Support Healthcare Providers

LSMS has continued to work with national organizations and Congressional leaders to have physician and medical practice sustaining provisions included in additional stimulus packages being considered in Congress. We’ve specifically asked that legislation include support that will sustain physicians and their practices during this unprecedented national emergency through tax relief, no-interest loans, direct payments, payment for virtual visits including phone calls, and other measures.

To read the full letter, please click here.

Federal Responses to COVID-19

Sen. Cassidy is providing physicians in Louisiana with a comprehensive, printable document that contains information specific to you on a number of topics. Please view it here.

March 27, 2020: Federal Stimulus Package Passes House

Congress passed a historic $2 trillion stimulus package to help Americans struggling economically due to the COVID-19 pandemic and resulting business closures. Of particular interest to our members, included in the package is a new $350 billion SBA loan program for small businesses. Its aim is to maintain employment levels as the economy recovers from the unprecedented measures taken in response to COVID-19.

Louisiana Department of Health (LDH): Coronavirus (COVID-19) - click here

April 20, 2020: A Plan to Reopen Louisiana Healthcare on April 27, 2020 - Medical and Surgical Procedures

On April 20, 2020, the Louisiana Department of Health (LDH) issued Notice #2020-COVID 19-ALL-010 (linked below), allowing physicians to reopen their offices for non-emergent care and allowing patients to have postponed elective medical procedures and surgeries.
Effective, Monday, April 27, 2020, medical and surgical procedures are allowed to treat emergency medical conditions, to avoid further harms from underlying condition or disease, and to treat time-sensitive medical conditions, provided that the facility/provider ensure that certain conditions are met. Such as, pre-operative clinical evaluations to minimize the risk that the patient has COVID-19 and comprehensive follow-up evaluations. The order establishes processes for these visits and mandates use of the CMS guidelines released April 19, 2020 (linked below).

Click here to read Notice #2020-COVID 19-ALL-010 from the Louisiana Department of Health.
Click here to read the CMS Guidelines.


The below advisory is to inform all providers rendering services to Louisiana Medicaid members, including members of all Healthy Louisiana managed care organizations (MCOs). This information will be updated as new information is available. New information is indicated by underlining.

  • Click here to read the March 17, 2020 Novel Coronavirus Disease (COVID-19) Provider Update: 3-17-2020
LDH Notices
  • Click here to view Medical and Surgical Procedures - Notice #2020-COVID 19-ALL-006 - March 18, 2020
  • Click here to view the Justification of Promulgation of Emergency Rule LAC 50:XXVII.505 Emergency Telemedicine.
  • Click here to view Medical and Surgical Procedures - Notice #2020-COVID 19-ALL-010 - April 20, 2020

Questions about Coronavirus? If you have questions about coronavirus, please contact the Louisiana 211 Network by dialing dial 211. Or, you can text the keyword LACOVID to 898-211 for the most current information about the outbreak as it becomes available.

Stressed about COVID-19? If you are feeling overwhelmed with stress, fear and anxiety about the uncertainty surrounding this public health emergency, there is a special Keeping Calm through COVID Hotline you can call. This connects you to trained, compassionate counselors who can offer support and who can direct you to mental health and substance abuse counseling services. Call 1-866-310-7977 24/7. Trained counselors available 24/7. All calls are confidential.

Louisiana Department of Insurance (LDI) - click here

March 17, 2020: Emergency Rule 36

Click here to view Patient Protections and Related Health Care Services Regarding Health Insurance Matters Affecting Insureds in Louisiana Caused by the Outbreak of Coronavirus Disease (COVID-19)


Click here to view DEA Guidance for Telemedicine

Louisiana Department of Health (LDH) Telemedicine Notices
  • Click here to view the Justification of Promulgation of Emergency Rule LAC 50:XXVII.505 Emergency Telemedicine.
Centers for Medicare and Medicaid Services
  • Click here to view the Medicare Telemedicine Fact Sheet
  • Click here to view the CMS Memo to Medicare Advantage Plans (not specific to telemedicine)
  • Click here to view the CMS Learning Network Briefing with FAQ Link

The below advisory is to inform all providers rendering services to Louisiana Medicaid members, including members of all Healthy Louisiana managed care organizations (MCOs). This information will be updated as new information is available. New information is indicated by underlining.

  • Click here to view the March 17, 2020: Novel Coronavirus Disease (COVID-19) Provider Update
Louisiana Healthcare Connections (LHC)
AmeriHealth Caritas Louisiana
Blue Cross Blue Shield of Louisiana
United Healthcare

Office of Governor John Bel Edwards: Coronavirus in Louisiana - click here
Gubernatorial Proclamations
  • Click here to read the March 13, 2020: Proclamation Number JBE 2020-27
  • Click here to read the March 14, 2020: Proclamation Number JBE 2020-29
  • Click here to read the March 22, 2020: Proclamation Number JBE 2020- 33

American Medical Association (AMA): A Physician's Guide to COVID-19 - click here
Topics Include: Prepare your practice or health system for COVID-19, How to protect yourself from infection, Diagnosing patients with suspected or confirmed COVID-19, What to do if you have been exposed to patients with COVID-19, How to communicate with patients, and Medicare and Medicaid coverage information.
Centers for Medicare and Medicaid Services (CMS) - click here
News Releases
  • Click here to read March 22, 2020 CMS Announces Relief for Clinicians, Providers, Hospitals and Facilities Participating in Quality Reporting Programs in Response to COVID-19

  • Click here to read April 19, 2020: CMS Recommendations Re-opening Facilities to Provide Non-Emergent Non-COVID-19 Healthcare: Phase I

Resources for Pediatric Physicians and Providers from Children's Hospital New Orleans LCMC Health

Amanda B. Jackson, MD, FAAP, FABPM Vice President Ambulatory Services and Medical Director Primary Care at Children's Hospital New Orleans LCMC Health reached out to the LSMS to share valuable resources for providers in the state dealing with these unprecedented times healing the citizens of Louisiana. For more information from LCMC Health, click here.

  • Click here to read Resources for Parents & Families
  • Click here to read Exposure Guidelines for Children
  • Click here to read Talking to Children When Their World is Upside Down
  • Click here to read Resources for Pediatricians

Federal Bureau of Investigation (FBI)
FBI Warns Health Care Professionals of Increased Potential for Fraudulent Sales of COVID-19-Related Medical Equipment

Scammers continue to take advantage of the COVID-19 pandemic to steal money through a variety of means. The FBI is warning the health care industry in particular of an increased potential for fraudulent activity dealing with the purchase of COVID-19-related medical equipment. Based on the current stress on the supply chain, scammers may promise equipment they do not have access to in order to capitalize on the medical community’s urgent needs. The FBI asks the medical community to exercise due diligence and appropriate caution when dealing with any vendors with whom they have never worked and/or of which they’ve never heard, and when relying on unidentified third-party brokers in the supply chain.

Click here to read more.

Drug Enforcement Administration (DEA) - click here

Topics Include: National Drug Supply, Electronic Prescribing of Controlled Substances (EPCS), Telemedicine, Medicated Assisted Treatment (MAT), Federal Links, and State Links.

  • April 1, 2020: DEA Buprenorphine Guidance

    The U.S. Drug Enforcement Administration (DEA  issued guidance to DEA-registered physicians providing new flexibility for physicians managing patients with opioid use disorder. The new guidance permits physicians and other health professionals with a waiver allowing them to prescribe buprenorphine for the treatment of opioid use disorder to issue these prescriptions to new and existing patients based on an evaluation via telephone. The new policy is effective from March 31 for the duration of the COVID-19 emergency.


    This guidance r emoves a considerable barrier for many patients during the national emergency and, importantly, allows them to stay at home. The full guidance is available by clicking here.

Louisiana Board of Pharmacy - click here

Topics Include: Gubernatorial Proclamations, Board Guidance Documents, Questions Already Answered, and Additional Resources.

  • Emergency rule: Limitation on Dispensing Chloroquine and Hydroxychloroquine for COVID-19 – LAC 46:LIII.1145 - click here
  • Verbal Prescriptions for Controlled Substances Listed in Schedule II - click here

Centers for Disease Control and Prevention (CDC): Information for Healthcare Professionals - click here
Topics Include: Interim Guidance, Resources for Healthcare Professionals Caring for COVID-19 Patients, Persons Under Investigation (PUI) Resources, Clinical Care Guidance, Guidance and Resources on Infection Control, Guidance and Resources on Healthcare Supply of Personal Protective Equipment, Home Care, Webinar for Healthcare Professionals.

Louisiana State Board Of Medical Examiners (LSBME) - click here

Business Resources
Louisiana Economic Development (LED): Resources for Impacted Businesses - click here

Substance Abuse and Mental Health Services Administration: Medication-Assisted Treatment (MAT) - click here

Louisiana Hospital Association (LHA): Resources for Healthcare Professionals - click here

Topics Include: LHA Alerts, LHA Guidance, CDC & CMS Guidance for Healthcare Facilities, Toolkits and Resources for Healthcare Facilities, State Hospital Emergency Plans, Bed Polling, Personal Protective Equipment (PPE), Laboratory Information, Louisiana Medicaid Updates, Patient Privacy Resources, Coverage and Payment Guidance from CMS, and ICD-10 Coding.

Louisiana Workforce Commission (LWC): COVID-19 Information by Division - click here
Topics Include: Unemployment Insurance, Office of Workforce Development, and Office of Workers' Compensation.

Submit Your Questions or Comments Below

The period to submit questions or comments pertaining to Notice #2020-COVID19-ALL-010 Medical and Surgical Procedures (click here to read the notice or click here to read the CMS guidelines) released April 20, 2020, by the Louisiana Department of Health will close on Wednesday, April 22, 2020, at noon. All other questions or comments can be submitted at anytime.